Failure in demands
I had a really interesting experience the other week. I got an email from AusPost saying that something I had ordered was...
Month: May 2017
A study in measures to change behaviour
Our household is participating in a study in conjunction with The University of Melbourne and South-East Water, in order to understand water...
Work yourself out of the job
A lot of leaders will often ask about goals. What should they strive to achieve, and where should they be seeing themselves...
NBN – user experience has everything to do with it
As a technologist at heart, and as an organisational, customer and user experience expert, the Australian NBN project tugs at my heart...
High stakes – finding peace
Over the past several weeks, I have been in a space of increasing stakes. There’s been a lot going on in my...
Rewriting my relationship with the Closed system
I wrote this as a part of my original certification submission for Kantor Structural Dynamics – Level 2: Changing Behaviour in High...